At Moonlight Indian Kitchen & Banquet, we are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and respect. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with us through our restaurant, banquet services, website, or any form of communication.
When you visit our restaurant, make a reservation, place an order, or book our banquet hall, we may collect personal details such as your name, phone number, and email address. This information allows us to confirm bookings, communicate with you regarding your visit, and ensure a smooth and personalized experience. In cases where payments are made, we may also collect billing and transaction details necessary to process payments securely.
Additionally, if you choose to share information such as dietary preferences, allergies, or special requests, we use this information only to better serve your needs and enhance your dining experience. We may also collect feedback, reviews, or responses to surveys that help us improve our services. When you visit our website, certain technical data such as your IP address, browser type, and device information may be collected automatically to improve website performance and user experience.
We use your information strictly for business-related purposes. This includes managing reservations and bookings, processing payments, responding to inquiries, improving our services, and, if you provide consent, sending updates or promotional offers. We respect your choices, and you may opt out of marketing communications at any time.
Moonlight Indian Kitchen & Banquet does not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers who assist in essential operations such as payment processing or reservation management. These providers are required to maintain strict confidentiality and use your information only for the intended purpose. In certain cases, we may disclose information if required by law or to protect the safety and rights of our guests and staff.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to maintain high security standards, no system is completely secure, and we cannot guarantee absolute protection of data transmitted online.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws in Canada. Once the information is no longer needed, it is securely deleted or anonymized.
As a resident of Alberta, you have rights regarding your personal information. You may request access to the data we hold about you, ask for corrections to inaccurate information, withdraw consent for marketing communications, or request the deletion of your data, subject to legal requirements. Requests can be made by contacting us directly.
Our website may include links to third-party platforms such as maps or social media pages. Please note that we are not responsible for the privacy practices of those external sites, and we encourage you to review their policies separately.
At Moonlight Indian Kitchen & Banquet, food safety is a top priority. We strictly follow all food safety guidelines and regulations established by Alberta Health Services and Canadian food safety authorities. Our goal is to ensure that every meal served is safe, hygienic, and of the highest quality.
Our kitchen operates under strict hygiene standards. All food is handled, prepared, and stored according to approved food safety practices. This includes maintaining proper temperature control for hot and cold items, preventing cross-contamination, and ensuring all surfaces and equipment are regularly cleaned and sanitized.
Our staff members are trained in food safety and hygiene procedures. They follow proper handwashing techniques, wear appropriate protective gear, and adhere to cleanliness protocols at all times. Regular monitoring and internal checks are conducted to maintain consistency and compliance with health standards.
We carefully select and source our ingredients to ensure freshness and quality. All food items are inspected upon arrival and stored correctly to maintain safety and flavor. Expiry dates and storage conditions are closely monitored.
We understand the importance of dietary restrictions and food allergies. Guests are encouraged to inform our team of any allergies or special dietary needs. While we take every precaution to accommodate these requests, we advise that our kitchen handles common allergens, and complete elimination of cross-contact cannot be guaranteed.
Cleanliness extends beyond the kitchen to our dining and banquet areas. We maintain a clean, safe, and comfortable environment for all guests. Tables, seating areas, and high-touch surfaces are regularly sanitized to ensure hygiene.
This policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted with a revised effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy or our Food Safety practices, please contact us:
Moonlight Indian Kitchen & Banquet
Suite 304, 2320 23 Ave NW
Edmonton, Alberta, Canada T6T 0R1
Phone: 780-784-7997
Email: info@moonlightkitchen.ca
